Privacy Policy

1. Who we are

Elite Holiday Services("we", "us", "our") provides visa assistance, travel bookings, and related services for UK residents. For privacy questions, contact info.eliteholidayservices@gmail.com or call +44 20 4572 2672.

2. Information we collect

We may collect:

• Contact details you submit (name, email, phone number, message, destination preferences)
• Application or enquiry details needed to provide visa and travel support
• Technical data such as IP address, browser type, device information, and pages visited
• Cookie and advertising identifiers used for analytics and marketing measurement

3. How we use your information

• To respond to enquiries and provide our services
• To send confirmations and communicate about your application or trip
• To improve our website and measure advertising performance
• To comply with legal obligations where applicable

4. Meta (Facebook) Pixel

Our website uses Meta Pixel (Facebook Pixel) to measure ads, understand visitor behaviour, and deliver relevant marketing on Meta platforms (including Facebook and Instagram). When you visit our site, the Pixel may collect information such as pages viewed, device/browser details, and conversion events (for example form submissions), and send it to Meta.

We currently operate the following Meta Pixel IDs:

• 1071401162336108
• 1022056400893287

Meta may use this data in accordance with its own policies. You can learn more in Meta's Privacy Policy and manage ad preferences via Meta Ad Settings.

5. Cookies and similar technologies

We use cookies and similar technologies (including those set by Meta Pixel) for essential site function, analytics, and advertising measurement. You can control cookies through your browser settings. Blocking some cookies may affect how parts of the site work.

6. Sharing your information

We do not sell your personal information. We may share data with trusted service providers who help us operate the website (for example email delivery), with Meta for advertising measurement as described above, or where required by law.

7. Data retention

We keep personal information only as long as needed for the purposes above, including responding to enquiries, providing services, and meeting legal or business requirements.

8. Your rights

Depending on applicable law (including UK GDPR), you may have rights to access, correct, delete, or restrict use of your personal data, and to object to certain processing (including marketing). To exercise these rights, contact us at info.eliteholidayservices@gmail.com.

9. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

10. Contact

Elite Holiday Services
Email: info.eliteholidayservices@gmail.com
Phone: +44 20 4572 2672
WhatsApp: +44 7848 176175